Asset Manager Investing in Global Technology Sector

We're an asset management firm allocating our capital into asset classes benefiting from technological innovation and applications globally. We serve as a family office of a tech professional who has spent over a decade as an entrepreneur, operator, and venture investor across Asia and the US.

Our small team is made up of diverse investment professionals who research, identify, and execute relevant opportunities. We occasionally share some of our investment memos, insights, and analysis here.

Wednesday, March 18, 2020

Q1.2020 - Zendesk's Solid Product Will Unlock Upmarket Growth

Zendesk’s focus on ease of use will speed up its upmarket onboarding process as it expands its direct and indirect sales channels to drive growth. The revenue contribution from clients with 100+ agents increased by 300 bps YoY. 

 Upmarket growth will also drive further margin expansion. Long-term RPO grew by ~1.3 times to drive ~28% of overall RPO in 2020. Amid uncertainty leading to various guidance cuts and pulls, Zendesk is firm with its $1 billion FY revenue guidance and ~30% YoY growth for 2020. 

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